Terms of service
Welcome to the Trifold Energy Group Shopify site. These Terms of Service ("Terms") govern your use of our website and any services or products offered through it. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
1.1. By accessing or using the Trifold Energy Group Shopify site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions and policies referenced herein.
1.2. If you do not agree to these Terms, you must refrain from accessing or using our website and services.
2. Use of the Website
2.1. You may use our website for lawful purposes only and in compliance with these Terms.
2.2. You agree not to engage in any activity that may interfere with or disrupt the operation of our website or compromise its security.
3. Intellectual Property
3.1. The content, design, graphics, and other materials on our website are protected by intellectual property laws and are the property of Trifold Energy Group or its licensors. You may not reproduce, distribute, modify, or create derivative works from any material on our website without our prior written consent.
3.2. The trademarks, logos, and service marks displayed on our website are registered and unregistered trademarks of Trifold Energy Group. You may not use any of these trademarks without our prior written permission.
4. Products and Services
4.1. Trifold Energy Group offers solar products and related services through our Shopify site. We strive to provide accurate and up-to-date information about our products and services; however, we do not guarantee the accuracy, completeness, or reliability of any information on our website.
4.2. The pricing, availability, and descriptions of our products and services are subject to change without prior notice. We reserve the right to modify or discontinue any product or service without liability.
5. Ordering and Payment
5.1. When placing an order through our Shopify site, you agree to provide accurate, current, and complete information. You are responsible for ensuring that all payment details are valid and up to date.
5.2. All payments made through our website are processed securely. Trifold Energy Group does not store or have access to your credit card or payment information. Payment processing is handled by reputable third-party payment processors.
6. Shipping and Delivery
6.1. Trifold Energy Group will make reasonable efforts to fulfill orders promptly and deliver products within the estimated timeframe. However, we do not guarantee delivery dates and are not responsible for any delays or damages caused by shipping carriers or other factors beyond our control.
7. Refunds and Returns
7.1. Our refund and return policy is governed by the terms outlined in our separate Refund Policy, which can be found on our website.
8. Limitation of Liability
8.1. To the extent permitted by law, Trifold Energy Group shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services.
9. Indemnification
9.1. You agree to indemnify and hold Trifold Energy Group and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of or in connection with your use of our website, products, or services or any violation of these Terms.
10. Governing Law and Dispute Resolution
10.1. These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these Terms, including but not limited to disputes regarding their existence, validity, interpretation, performance, or termination, shall be resolved through good faith negotiations between the parties.
10.2. If a dispute cannot be resolved through negotiations, either party may initiate mediation by providing written notice to the other party. The parties agree to participate in mediation in good faith to attempt to resolve the dispute amicably.
10.3. If mediation is unsuccessful, any unresolved dispute shall be submitted to binding arbitration in accordance with the rules of AFSA(Arbitration Foundation of South Africa) The arbitration shall take place in Johannesburg, Gauteng, South Africa, and the decision of the arbitrator shall be final and binding on both parties.
11. Modifications to the Terms
11.1. Trifold Energy Group reserves the right to modify these Terms at any time, in our sole discretion. Any changes to the Terms will be effective immediately upon posting on our website.
11.2. It is your responsibility to review these Terms periodically for any updates or changes. Your continued use of our website after the posting of any modifications constitutes your acceptance of the revised Terms.
12. Severability
12.1. If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
13. Entire Agreement
13.1. These Terms, along with any additional terms and conditions or policies referenced herein, constitute the entire agreement between you and Trifold Energy Group regarding the use of our website and supersede any prior agreements or understandings.
14. Contact Information
14.1. If you have any questions, comments, or concerns regarding these Terms or our website, please contact us at 0832860777.
Please note that these Terms of Service are subject to change without prior notice. We recommend reviewing this document periodically for any updates.
Trifold Energy Group
Unit 13 Cradleview Industrial Park
Cnr Johan & Deysel Road
Honeydew, Gauteng
sales@trifoldenergy.co.za
0832860777
1. Acceptance of Terms
1.1. By accessing or using the Trifold Energy Group Shopify site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions and policies referenced herein.
1.2. If you do not agree to these Terms, you must refrain from accessing or using our website and services.
2. Use of the Website
2.1. You may use our website for lawful purposes only and in compliance with these Terms.
2.2. You agree not to engage in any activity that may interfere with or disrupt the operation of our website or compromise its security.
3. Intellectual Property
3.1. The content, design, graphics, and other materials on our website are protected by intellectual property laws and are the property of Trifold Energy Group or its licensors. You may not reproduce, distribute, modify, or create derivative works from any material on our website without our prior written consent.
3.2. The trademarks, logos, and service marks displayed on our website are registered and unregistered trademarks of Trifold Energy Group. You may not use any of these trademarks without our prior written permission.
4. Products and Services
4.1. Trifold Energy Group offers solar products and related services through our Shopify site. We strive to provide accurate and up-to-date information about our products and services; however, we do not guarantee the accuracy, completeness, or reliability of any information on our website.
4.2. The pricing, availability, and descriptions of our products and services are subject to change without prior notice. We reserve the right to modify or discontinue any product or service without liability.
5. Ordering and Payment
5.1. When placing an order through our Shopify site, you agree to provide accurate, current, and complete information. You are responsible for ensuring that all payment details are valid and up to date.
5.2. All payments made through our website are processed securely. Trifold Energy Group does not store or have access to your credit card or payment information. Payment processing is handled by reputable third-party payment processors.
6. Shipping and Delivery
6.1. Trifold Energy Group will make reasonable efforts to fulfill orders promptly and deliver products within the estimated timeframe. However, we do not guarantee delivery dates and are not responsible for any delays or damages caused by shipping carriers or other factors beyond our control.
7. Refunds and Returns
7.1. Our refund and return policy is governed by the terms outlined in our separate Refund Policy, which can be found on our website.
8. Limitation of Liability
8.1. To the extent permitted by law, Trifold Energy Group shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services.
9. Indemnification
9.1. You agree to indemnify and hold Trifold Energy Group and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of or in connection with your use of our website, products, or services or any violation of these Terms.
10. Governing Law and Dispute Resolution
10.1. These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these Terms, including but not limited to disputes regarding their existence, validity, interpretation, performance, or termination, shall be resolved through good faith negotiations between the parties.
10.2. If a dispute cannot be resolved through negotiations, either party may initiate mediation by providing written notice to the other party. The parties agree to participate in mediation in good faith to attempt to resolve the dispute amicably.
10.3. If mediation is unsuccessful, any unresolved dispute shall be submitted to binding arbitration in accordance with the rules of AFSA(Arbitration Foundation of South Africa) The arbitration shall take place in Johannesburg, Gauteng, South Africa, and the decision of the arbitrator shall be final and binding on both parties.
11. Modifications to the Terms
11.1. Trifold Energy Group reserves the right to modify these Terms at any time, in our sole discretion. Any changes to the Terms will be effective immediately upon posting on our website.
11.2. It is your responsibility to review these Terms periodically for any updates or changes. Your continued use of our website after the posting of any modifications constitutes your acceptance of the revised Terms.
12. Severability
12.1. If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
13. Entire Agreement
13.1. These Terms, along with any additional terms and conditions or policies referenced herein, constitute the entire agreement between you and Trifold Energy Group regarding the use of our website and supersede any prior agreements or understandings.
14. Contact Information
14.1. If you have any questions, comments, or concerns regarding these Terms or our website, please contact us at 0832860777.
Please note that these Terms of Service are subject to change without prior notice. We recommend reviewing this document periodically for any updates.
Trifold Energy Group
Unit 13 Cradleview Industrial Park
Cnr Johan & Deysel Road
Honeydew, Gauteng
sales@trifoldenergy.co.za
0832860777